Privacy Policy

NBC-HIS believes that your personal information—including your purchase history, phone number(s), email and residential addresses, and credit card data—belongs to you. We collect this type of information to serve you better when you provide it to us. Confidential Information of applicants, candidates, and certificants is maintained on a secure database with access granted to staff on a limited need to know basis. Confidential information will only be used to support the applicants, candidates, and certificants in their interactions with NBC-HIS staff.

Use of Non-Confidential Personal Information

What information do we collect?

We collect information from you when you register on or log into our site, place an order for a product or exam, subscribe to our emails, respond to a survey or fill out a form.

When ordering, logging-in, or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, password, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience. Your information helps us to better respond to your individual needs.

To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To collect analytics data on the use of our website.

To administer a promotion or survey or other site feature.

To send periodic e-mails. The e-mail address you provide may be used to send you information, in addition to receiving company news, updates, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future marketing emails, we include detailed unsubscribe instructions at the bottom of each email campaign.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information that you provide through our website. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Applicants and Certificants

Information collected from NBC-HIS applicants and certificants online becomes a part of our offline database. While we do not rent, sell or give away  emails to third parties for commercial purposes, we do work with outside entities on industry-wide benchmarking surveys and studies, which NBC-HIS applicants and certificants  have the distinct privilege of being included, via email. We may also allow third parties to send information to you via regular mail because we think it contains business information in which you would be interested.

Your Consent

By using our site, you consent to our online privacy policy.

The NBC-HIS is an independent, non-profit, credentialing organization, established to promote continuing competency assurance of hearing healthcare professionals and to provide a standard of excellence in hearing healthcare for the consumer.

  • We have a new address:
    33900 8 Mile Rd., Suite 101
    Farmington Hills, MI 48335
    Tel: 734-522-2900
    Fax: 734-522-0900