I always like to keep my NBC-HIS patient handout brochures easily visible and accessible for my patients. I like to also make sure that every new patient that comes in receives one. These little things have been a tremendous help to not only myself, but for my patients to know they are working with a credential professional. Over the years I have experienced hearing from new clients different things “competition” has said about me to try and play down the education and professionalism of the dispenser, so I have been proud to display my certifications and education. Taking the opportunity to educate our patients on our credentials is an important step that a lot of hearing professionals miss.
Order Patient Brochures by emailing firstname.lastname@example.org or call 734.522.2900.
Joli Robinson, BC-HIS, ACA